Cincinnati police today will launch a media blitz to explain how it is now easier to complain about officers.

        New feedback cards and complaint forms are available starting today at the five police districts and on the Police Department's Web site, www.cincinnatipolice.org.

        The easier system and a high-profile way of unveiling it were part of the changes required by the department's agreement with the U.S. Department of Justice.

        The forms also will be in every police vehicle, said department spokesman Lt. Kurt Byrd, and eventually in City Hall and in every library. The April agreement with the Department of Justice specified that no officer discourage anyone from complaining about them.

        “It's not unlike Frisch's restaurant putting a customer comment card on the table,” he said. “You can complain via the Internet; you can complain by U.S. mail.”

        The general pamphlet explains the complaint process, from how to file one, to the process through which it will be investigated. Another form applies to specific incidents, asking the writer to detail what happened, when and where. The third, for general feedback, allows someone to detail what police service they requested, what service they got and whether they would rate the officer's performance as excellent, satisfactory or unsatisfactory.

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