University Hospital has started to make changes to respond to the citations it received recently from the Ohio Department of Health.

        The department issued the citations March 6 after inspecting the hospital's medical intensive-care and surgical intensive-care units in late February.

        The violations involved several doctors, nurses and other staff members who did not wash their hands after touching patients, others who did not properly document use of patient restraints, and others who did not properly record treatment for a patient who allegedly had developed bed sores during a hospital stay, the state said.

        Hospital staff and managers have gone through a variety of retraining sessions about infection control and record keeping, said Karen Bankston, vice president of patient care services.

        The hospital also has stepped up plans to install more waterless hand-washing soap dispensers and has accelerated plans to revise its policies and forms used when patients need restraints.

        The hospital's plan of correction was approved by the health department in a letter dated March 21, which closed the state investigation.

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