Sunday, October 01, 2000

Mandatory 10-digit 'Dial the Code' starts today

The Cincinnati Enquirer

        Beginning today, Cincinnati Bell telephone customers in Ohio, Kentucky and Indiana must “Dial the Code” when making non-toll calls across state lines. Callers should add (513) to Ohio numbers; (859) to Kentucky numbers and (812) to Indiana numbers, but do not have to dial the “1” necessary for toll calls.

        Question: What should I do if my call doesn't go through?

        Answer: Hang up, check the number's area code and dial all 10 digits of the phone number but not the “1.”

        Q. What do I do if my Internet connection, fax machine, modem or memory dial function is not working?

        A. You may not have the area code programmed into the devices. If you have numbers across state lines programmed into memory on these technologies, you'll need to reprogram them to “Dial the Code” as well.

        Q. Why am I (or my memory dial) getting a recording when I try to reach Northern Kentucky from Ohio or Indiana?

        A. Today is the official end of the “permissive period” of the switchover from 606 to 859 for the Northern Kentucky area code. If you or your memory dial are using 606, you will get a recording and have to redial with 859.

        Q. How does this affect wireless phone use?

        A. Because most wireless phone users must already dial the area code, there will be little effect on wireless.


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